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Any UK orders placed over £75 will automatically qualify for FREE DELIVERY at checkout. 

Thank you for your continued support,

Terri & Team.

Orders

 

Having recieved your order at Terri Peay, if the item is in stock we aim to have it dispatched to you within 3-5 working days. Items not currently in stock can take up to 2- 3 weeks to arrive with you as they need to be printed and made by Terri and team. (These items are likely to be specific Lampshades, Cushions and any fabric items). 

 

Pet Portrait Orders


Having received your pets pictures and 50% deposit, Terri will be in touch to discuss your specific portrait requirements.
The lead time for pet portraits is usually 4-6 weeks however Terri will be happy to give you an approximate dispatch date or see if we can work to a date you have in mind (if sooner). 

Shipping

UK Delivery

At Terri Peay, all items will be dispatched via Royal Mail or Parcel Force, depending on order weight. Due to certain products being much heavier or larger than others, please see below for specific postage rates. 

 

Postage is £1.95 when ordering Cards and Decorations,

Postage is £3.50 when ordering Coasters, Mugs and Mounted Prints.

Postage is £4.99 when ordering Lampshades, Cushion, Framed and Personalised Prints. 

Orders over £75 will qualify for free shipping!

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Delivery outside of the UK

Please contact us if you'd like your item shipped to an address outside of the UK.

Unfortunately we are unable to ship lampshades to any address outside of the UK. 

Gift Wrap

We are more than happy to offer a gift wrapping service complete with a personalised note card with a message in of your choice. Just make sure to drop us a message detailing which card design you'd like with your personalised message. Your item will then be beautifully wrapped in tissue paper & can be sent to your requested address!

Returns

If you are not happy with your product, or feel it is an unsuitable gift it will need to be sent back to Terri Peay Illustration within 28 days of receipt and we will be happy to offer a gift voucher or exchange of product.


If you would like to ask a more specific question please do not hesitate to drop us a message via our
contact page. We love to hear from you!
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